Real Client Success Stories

Discover how Navigator Broking has helped Melbourne families and professionals overcome complex financial challenges and achieve their property and financial goals.

$10+ Million Home Loan for High-Growth Business Owner

When Standard Policies Don't Match Reality

The Challenge

Mark*, a successful entrepreneur, approached Navigator Broking with what seemed like an impossible situation. After 18 months of running his technology consulting firm, his business had experienced exceptional growth—revenue had tripled in just six months, and he'd secured several multi-year enterprise contracts.

Despite this success, Mark faced a frustrating reality: he wanted to purchase his dream family home valued at over $10 million, but every traditional lender had the same response.

The Standard Banking Roadblock:

  • Minimum 2-3 years trading history required for business income assessment
  • Residential lending policies capped serviceability calculations at declared personal income only
  • Business income couldn't be fully recognised due to the 18-month operating period
  • Traditional serviceability calculators showed insufficient capacity for the loan amount
Mark had already approached three major banks directly and received the same answer: "Come back when you've been in business for at least two years."

The Navigator Broking Solution

Rather than accepting the standard "no," I leveraged Navigator Broking's relationships with private banking divisions across Australia's major financial institutions. This wasn't a case for residential lending—it required the sophisticated assessment capabilities that only private bankers possess.

Strategic Approach:

1. Comprehensive Financial Packaging

I worked with Mark to present a complete picture of his financial position, including:

  • Detailed business financials showing growth trajectory
  • Contracted future revenue streams
  • Personal asset position and liquidity
  • Industry analysis supporting business sustainability
2. Private Banking Presentation

I approached private banking teams at NAB Private Wealth, CommBank Premier & Private, ANZ Private Banking, Westpac Private Banking, and Macquarie Private Bank with Mark's unique situation.

3. Income Recognition Strategy

The key breakthrough came when one of the private bankers agreed to assess Mark's serviceability using:

  • His declared personal income
  • Undistributed business income that remained within the company structure
  • Future contracted revenue streams as supporting evidence

The Outcome

After extensive negotiation and financial analysis, we secured approval for Mark's home purchase loan exceeding $10 million. The private bank recognised that Mark's situation didn't fit standard residential policy boxes but represented a sound lending proposition when assessed holistically.

$10M+

Loan Approved

18

Months in Business

5

Private Banks Approached

100%

Success Rate

Key Success Factors:

  • Relationship Banking: The private banker took time to understand Mark's business model and growth trajectory
  • Flexible Income Assessment: Recognition of business income not yet distributed to Mark personally
  • Future-Focused Analysis: Consideration of contracted revenue streams and business pipeline
  • Comprehensive Wealth Assessment: Evaluation of Mark's complete financial ecosystem, not just traditional employment income

The Navigator Broking Difference

This case exemplifies why complex financial situations require specialist expertise. While other brokers would have simply referred Mark to wait another 6-12 months, Navigator Broking's private banking relationships and complex structuring experience opened doors that seemed permanently closed.

What Made This Possible:

  • Deep relationships with private banking teams across major institutions
  • Understanding of private banking appetite for non-standard situations
  • Expertise in presenting complex business income scenarios
  • Persistence in finding the right lender match for unique circumstances

Client Impact: Mark was able to secure his family home without waiting another year, capitalizing on both the property opportunity and his business momentum. The private banking relationship also opened doors for future business banking needs as his company continues to scale.

From 9 Debts to Financial Freedom

How Strategic Planning Saved Over $500,000

The Challenge: When Hope Isn't a Strategy

Sarah and Mark* came to me in what can only be described as financial overwhelm. Like many Australians, they had accumulated debt across multiple sources over the years – nine separate facilities to be exact. Credit cards, personal loans, car finance, and their home loan were scattered across different lenders, each with different payment dates, interest rates, and terms.

"We stopped opening our bank statements months ago," Sarah admitted during our first conversation. "We knew money was going out, but we just hoped it would somehow sort itself out. Every month felt like we were drowning a little bit more."
- Sarah, Melbourne Professional

The couple had fallen into a common trap – using credit cards to manage cash flow gaps, only to find themselves paying minimum amounts that barely touched the principal. Late payment fees had started appearing on statements, adding insult to injury.

The Discovery: Facing the Numbers

Our first step was to gather every statement and document. I know this can be confronting for clients, but you can't create a roadmap without knowing where you're starting from.

The reality check revealed:

9

Separate Debt Facilities

$180K

Total Debt (exc. home loan)

18.5%

Average Interest Rate

$3,200

Monthly Minimum Payments

"I felt physically sick when we laid it all out," Mark recalled. "But for the first time in years, we could actually see the whole picture."
- Mark, Melbourne Professional

The Strategy: One Solution, Multiple Benefits

After reviewing their complete financial position, I identified an opportunity. Sarah and Mark had significant equity in their Melbourne home, steady employment, and despite their debt challenges, had never missed a mortgage payment.

The Plan:
  1. Refinance their existing home loan
  2. Roll all nine debt facilities into the new mortgage
  3. Structure repayments to accelerate their path to debt freedom
  4. Create a buffer for future financial security

The Result: Financial Transformation

The bank approved the consolidation, and the transformation was immediate:

Before Consolidation

  • 9 separate payments totaling $3,200 monthly
  • 30-year mortgage term remaining
  • Projected total interest: $680,000+ over loan life
  • Constant stress about payment dates and fees

After Consolidation

  • Single monthly payment of $2,650
  • $550 extra monthly cash flow for living expenses
  • 13-year accelerated payoff strategy
  • Total interest saved: Over $500,000
  • Peace of mind restored
$500K+

Interest Saved

$550

Extra Monthly Cash Flow

13

Years to Debt Freedom

1

Simple Monthly Payment

The Bigger Picture

This case highlights something I see regularly – Australians struggling with multiple debts, avoiding the problem, and hoping it resolves itself. The stress impacts relationships, career performance, and overall wellbeing.

But here's what many people don't realise: if you own property in Melbourne's strong market, you may have options you haven't considered. The key is having someone review your complete financial picture and identify opportunities that aren't immediately obvious.

The conversation that changed everything for Sarah and Mark started with a simple phone call. Sometimes the hardest part is just picking up the phone.

What Our Clients Say

Real feedback from real clients who've achieved their financial goals

"Santino made the impossible possible. After being rejected by 3 banks, he secured our $1.2M medical professional loan in just 2 weeks."
- Dr. Sarah Chen, Specialist Surgeon
"Three banks rejected me because of my variable consulting income. Santino found a lender who specialises in self-employed professionals. Not only did I get approved for $850K, but the rate was competitive."
- Marcus Thompson, IT Consultant
"We went from drowning in debt to having $550 extra each month. The stress relief alone was worth it, but saving over half a million dollars long-term has changed our family's future."
- Sarah & Mark, Melbourne Professionals

Ready to Write Your Own Success Story?

Every complex financial situation has a solution. Book a confidential strategy call to discover what's possible for your unique circumstances.

*Client names changed for privacy. Results vary based on individual circumstances.

Book Call